Support & FAQs
How should I keep my DubCharge clean?
Keep the power connection points clean and clear of any oil residue or other debris as an easy maintenance advice. One out of every five cartridges is defective, and they...
How should I keep my DubCharge clean?
Keep the power connection points clean and clear of any oil residue or other debris as an easy maintenance advice. One out of every five cartridges is defective, and they...
What does discreet shipping look like?
If a discreet shipping method is chosen, we will pack your order within an iPhone case box so that it looks like you have ordered an iPhone case instead of...
What does discreet shipping look like?
If a discreet shipping method is chosen, we will pack your order within an iPhone case box so that it looks like you have ordered an iPhone case instead of...
When will my order ship?
It will take up to 24 hours for your order to be processed and shipped once your payment has been confirmed. This does NOT include weekends. Orders placed after 2PM...
When will my order ship?
It will take up to 24 hours for your order to be processed and shipped once your payment has been confirmed. This does NOT include weekends. Orders placed after 2PM...
Where is my order?
It will take up to 24 hours for your order to be processed and shipped once your payment has been confirmed. This does NOT include weekends. Orders placed after 2PM...
Where is my order?
It will take up to 24 hours for your order to be processed and shipped once your payment has been confirmed. This does NOT include weekends. Orders placed after 2PM...
Why hasn't my shipment been sent yet?
Please keep in mind that all DubCharge orders will be shipping within 1 business day. Your tracking information will be available and updated once our local USPS has scanned the...
Why hasn't my shipment been sent yet?
Please keep in mind that all DubCharge orders will be shipping within 1 business day. Your tracking information will be available and updated once our local USPS has scanned the...
How frequently should I charge my DubCharge?
The battery has smart charging built in that will avoid overcharging. Your battery will display three distinct colors to display battery life: GREEN is 50%-100% Yellow is 25%-50% Red is...
How frequently should I charge my DubCharge?
The battery has smart charging built in that will avoid overcharging. Your battery will display three distinct colors to display battery life: GREEN is 50%-100% Yellow is 25%-50% Red is...