Support & FAQs

Get access to our latest news by signing up for our newsletter.

Battery/Charging

Does a wire come with your DubCharge?

We DO NOT provide a charging cable with your DubCharge, the reason for our Dual-Port technology is that you have convenience to charge your battery at any time and place that has a lightning cable ...

How long is my DubCharge 1100 mAh battery life?

This is a commonly discussed subject with our customers. Each DubCharge battery has 900mAh which for a heavy user will last at least 30 days. Most customers have not let their battery get close to ...

How long is my DubCharge 900 mAh battery life?

This is a commonly discussed subject with our customers. Each DubCharge battery has 900mAh which for a heavy user will last at least 21  days. Most customers have not let their battery get close to...

How long is my DubCharge 650 mAh battery life?

This is a commonly discussed subject with our customers. Each DubCharge battery has 650mAh which for a heavy user will last at least 14 days. Most customers have not let their battery get close to ...

Where can I find the full manual for instructions?

Our website provides a manual for a V2 and V3 DubCharge Batteries at the very bottom of this website! 

How do I turn off a DubCharge?

If you still have your battery box, on the back is a list of instructions on how to turn ON/OFF your battery, voltage settings with their color, and battery indicator. To turn ON/OFF your DubCharge...