Support & FAQs

What is the suggested cartridge or brand for a ...

For a variety of reasons, we are unable to endorse any particular brands; it is preferable for you to speak with your local retailer or distribution service. With that being...

What is the suggested cartridge or brand for a ...

For a variety of reasons, we are unable to endorse any particular brands; it is preferable for you to speak with your local retailer or distribution service. With that being...

Where can I find the full manual for instructions?

Our website provides a manual for a V2 and V3 DubCharge Batteries at the very bottom of this website! 

Where can I find the full manual for instructions?

Our website provides a manual for a V2 and V3 DubCharge Batteries at the very bottom of this website! 

How do I turn off a DubCharge?

If you still have your battery box, on the back is a list of instructions on how to turn ON/OFF your battery, voltage settings with their color, and battery indicator....

How do I turn off a DubCharge?

If you still have your battery box, on the back is a list of instructions on how to turn ON/OFF your battery, voltage settings with their color, and battery indicator....

How to operate a DubCharge:

First you must turn ON the battery by clicking 5-times on the main button. Next, to preheat your cartridge click the main Button 2-times. After preheating, to pull/inhale your 510...

How to operate a DubCharge:

First you must turn ON the battery by clicking 5-times on the main button. Next, to preheat your cartridge click the main Button 2-times. After preheating, to pull/inhale your 510...

How much time to charge a DubCharge?

Using our Dual-Port technology, you can use a lightning cable or a type-C cable to charge your DubCharge. The light by the dual-ports will TURN OFF ONCE FULLY CHARGED. When...

How much time to charge a DubCharge?

Using our Dual-Port technology, you can use a lightning cable or a type-C cable to charge your DubCharge. The light by the dual-ports will TURN OFF ONCE FULLY CHARGED. When...

How to use Power Settings?

Four power/voltage settings are available on a DubCharge battery, and they can be changed using the main button. To turn ON/OFF a DubCharge battery, click the main button 5 times...

How to use Power Settings?

Four power/voltage settings are available on a DubCharge battery, and they can be changed using the main button. To turn ON/OFF a DubCharge battery, click the main button 5 times...