Support & FAQs

What is the suggested cartridge or brand for a ...

For a variety of reasons, we are unable to endorse any particular brands; it is preferable for you to speak with your local retailer or distribution service. With that being...

What is the suggested cartridge or brand for a ...

For a variety of reasons, we are unable to endorse any particular brands; it is preferable for you to speak with your local retailer or distribution service. With that being...

What does the blinking white light mean?

When your DubCharge blinks white on the main button, this means the cartridge is too tight and will not work. To fix this, slightly unscrew the cartridge and then try...

What does the blinking white light mean?

When your DubCharge blinks white on the main button, this means the cartridge is too tight and will not work. To fix this, slightly unscrew the cartridge and then try...

What voltage settings are there?

Four power/voltage settings are available on a DubCharge battery, and they can be changed using the main button.  To turn ON/OFF a DubCharge battery, click the main button 5 times...

What voltage settings are there?

Four power/voltage settings are available on a DubCharge battery, and they can be changed using the main button.  To turn ON/OFF a DubCharge battery, click the main button 5 times...

Why does my DubCharge blink white?

Don't be alarmed if your DubCharge is not working as it should and has white lights blinking. This suggests that your cartridge may be threaded too tightly, in which case...

Why does my DubCharge blink white?

Don't be alarmed if your DubCharge is not working as it should and has white lights blinking. This suggests that your cartridge may be threaded too tightly, in which case...