DubZotics Flower
Hemp by Brand
More Categories
Disposables
FAQ
How can I track my order?
Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.
Why does my tracking still show Pre-Transit?
No worries - this is very common and usually just means the postal carrier hasn’t completed the first scan of the package. Your order has already shipped out on our end, and tracking often won’t update until it reaches your local postal facility or goes out for delivery. This is a normal carrier scanning delay.
If it’s been 7 days since shipment with no tracking updates, feel free to reach out and we’ll be happy to help. We’re only able to contact the carrier once 7 days have passed.
Is it safe to shop on your website?
Yes, absolutely. We prioritize your security and use industry-standard encryption to protect your personal information. Your data is safe with us.
How do I contact customer support?
Our customer support team is available Monday through Friday from 8:00 AM to 5:00 PM CST via chat. You can also contact us via email: support@dubcharge.com for any inquiries outside of these hours.
What is the estimated delivery time for my order?
Delivery times vary based on your location. Domestic orders typically arrive within 5-7 business days, while international shipments may take between 7-16 days. You will receive detailed delivery information in your confirmation email.
Can I use any type of cartridge with DubCharge Batteries?
All DubCharge devices are compatible with most 510-thread cartridges that are .5g-2g in size.
100+
Trusted Brands
We source from 100+ vetted brands, ensuring you get only high-quality, reliable products every time.
⭐⭐⭐⭐⭐
Customer Satisfaction
Our 100,000+ customers love us! We’re proud of our customer satisfaction rate and glowing 5-star reviews.
FREE
Discreet Shipping $50+
We ship quickly and efficiently! All available items processed and shipped within 24 business hours.
Why can cannabis test results vary within a batch?
Cannabis test results can vary within a batch because the material is not perfectly uniform, the samples contain different portions of that material, and laboratory preparation and measurement intr...
How do you keep stored cannabis away from children and pets?
Keep cannabis in its original, clearly labeled packaging inside a locked container or cabinet that children and pets cannot access. Child-resistant packaging is not childproof, and a high shelf alo...
Can you identify cannabis contamination by sight or smell?
You cannot reliably identify cannabis contamination by sight or smell alone. Visible growth, foreign material, or an unusual odor are reasons to stop using a product, but a normal appearance and fa...
