Available 9AM-3PM CST Mon-Fr
Need Answers? Talk to Us👇
1) Live Chat at DubCharge.com
2) Email: support@dubcharge.com
Quick Answers on
Shipping FAQ
When will my order ship?
Orders placed Mon-Fri before 10AM CST will ship out same business day.
Orders after 10AM CST ship out next business day.
Weekend/Holiday Purchases (after 10AM CST Fri-Sun) will ship out following Monday (or Tuesday if Holiday falls on Monday).
How long does shipping take?
Once shipped, domestic packages take about 2-5 business days to arrive.
More shipping options are available during checkout for expedited shipping as fast as 1-2 business days!
Where is the tracking number?
Once your order is shipped, you will receive an email with a tracking number. Please check your spam folder if necessary.
Note: please be sure you submit the correct shipping address during checkout in order to receive updates.
If you have questions, please contact us via chat, social media, or email (support@dubcharge.com).
Tracking delayed?
Tracking update delay? Allow up to 7 more days (97% on time) for order to start tracking
Route Package Protection
We highly recommend adding Route Package Protection to your order at checkout. Route provides shipping protection and peace of mind in case your package is lost, stolen, or damaged during transit.
If you decline coverage, we’re not responsible for any shipping issues once your package leaves our facility.
Return/Refund policy
Contact us first! We have fast resolutions.
Returns accepted on applicable items within 30 days of delivery.
Click to View Refund Policy
Email: support@dubcharge.com
Wholesale & Collabs
Interested in working with us?
Please fill out the form below, and our support team will get back to you within the same business day (excluding weekends & holidays).
For wholesale or bulk orders, please complete the wholesale inquiry form on our website.