Privacy policy

Privacy Policy

This Privacy Policy describes how dubcharge.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at support@dubcharge.com.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.”

Device Information

Purpose of collection:
To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Source of collection:
Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose:
Shared with our processor Shopify.

Personal Information collected:
Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order Information

Purpose of collection:
To provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection:
Collected from you.

Disclosure for a business purpose:
Shared with our processor Shopify.

Personal Information collected:
Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Minors

The Site is not intended for individuals under the age of 21. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at support@dubcharge.com.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

For example:

We use Google Analytics to help us understand how customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

For more information about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

SMS Marketing & Text Messages

By providing your phone number and opting in to receive SMS messages from DubCharge, you agree to receive recurring automated marketing and transactional text messages at the phone number provided. These messages may include promotional offers, product updates, cart reminders, order notifications, and other marketing communications.

Consent to receive text messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You can opt out of receiving SMS marketing messages at any time by replying STOP to any message you receive from us. For help, reply HELP or contact us at support@dubcharge.com.

We may use third-party service providers to send and manage SMS communications. These providers may collect and process your phone number and messaging interaction data on our behalf in accordance with applicable laws and regulations.

We do not sell or share your SMS consent or phone number with third parties for their own marketing purposes.

Using Personal Information

We use your Personal Information to provide our services to you, which includes:

Offering products for sale
Processing payments
Shipping and fulfillment of your order
Communicating with you regarding your order
Keeping you up to date on new products, services, offers, and SMS/text marketing communications you have opted in to receive

Lawful Basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

Your consent
The performance of the contract between you and the Site
Compliance with our legal obligations
To protect your vital interests
To perform a task carried out in the public interest
For our legitimate interests, which do not override your fundamental rights and freedoms

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

For more information on your right of erasure, please see the “Your Rights” section below.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site.

We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the Site or browse from one page to another.

Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use cookies to optimize your experience on our Site and to provide our services.

You can control and manage cookies through your browser settings. Please note that removing or blocking cookies may negatively impact your user experience and parts of the Site may no longer be fully accessible.

For more information about Shopify cookies, visit: https://www.shopify.com/legal/cookies

Your Rights

Depending on where you live, you may have the right to access, correct, update, or erase your Personal Information. If you would like to exercise these rights, please contact us at support@dubcharge.com.

If you are a resident of the EEA, please note that we process your information to fulfill contracts we may have with you or otherwise pursue our legitimate business interests listed above.

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@dubcharge.com.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Must be 21 years or older to purchase from this website. This product is not intended for children, or pregnant or lactating women. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor’s advice should be sought before using this and any dietary supplement product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited by Law. Products on this site contain less than 0.3% D9-THC. We do not ship/sell to states where Delta 8 is illegal. We do not ship amanita muscaria to the State of Louisiana. The FDA has not approved Kratom as a dietary supplement. We do not ship to the following US locations where Kratom is restricted: Alabama, Arkansas, Indiana, Louisiana, Rhode Island, Vermont, Wisconsin, Sarasota County (FL), San Diego (CA), Oceanside (CA), Alton (IL), Jerseyville (IL), Edwardsville County (IL), Columbus (MS), Union County (MS) Delta 8: This product is not available for shipment to the following states: Alaska, Arizona, California, Colorado, Connecticut, Delaware, Hawaii, Idaho, Iowa, Massachusetts, Michigan, Minnesota, Mississippi, Montana, Nevada, New Hampshire, New York, North Dakota, Oregon, Rhode Island, Utah, Vermont, Virginia, Washington, West Virginia THCA: Disclaimer: Does not ship to states where THC-A is illegal. This product is not available for shipment to the following states: Arkansas, Idaho, Minnesota, Oregon, and Rhode Island.