Support & FAQs
Why isn’t my battery charging when plugged in?
If your DubCharge battery is not charging, we advise trying the following: Check the cable connection to make sure it is secure. Check inside both ports and ensure there isn’t...
Why isn’t my battery charging when plugged in?
If your DubCharge battery is not charging, we advise trying the following: Check the cable connection to make sure it is secure. Check inside both ports and ensure there isn’t...
How frequently should I charge my DubCharge?
The battery has smart charging built in that will avoid overcharging. Your battery will display three distinct colors to display battery life: GREEN is 50%-100% Yellow is 25%-50% Red is...
How frequently should I charge my DubCharge?
The battery has smart charging built in that will avoid overcharging. Your battery will display three distinct colors to display battery life: GREEN is 50%-100% Yellow is 25%-50% Red is...
Does a wire come with your DubCharge?
We DO NOT provide a charging cable with your DubCharge, the reason for our Dual-Port technology is that you have convenience to charge your battery at any time and place...
Does a wire come with your DubCharge?
We DO NOT provide a charging cable with your DubCharge, the reason for our Dual-Port technology is that you have convenience to charge your battery at any time and place...