Where is my order?
It will take up to 24 hours for your order to be processed and shipped once your payment has been confirmed. This does NOT include weekends. Orders placed after 2PM CST will not be shipped out until the next business day. If you place an order after 2PM CST on a Friday, your order will be shipped out the following Monday.
Those who order shipping with USPS will experience delays in USPS updating your tracking information. Once we have given your order to USPS or UPS, it is in their hands to deliver your package!
We ask for your patience since logistics is a complicated endeavor. To have products sent throughout the nation, all carriers deal with a lot of challenges. Holiday shopping seasons, bad weather, and other "force majeure" events will occur; if they do, please let us know (or we'll let you know) and we'll work to find a solution that keeps everyone happy.