Why isn't the discount code working?
This is mainly because of small errors made when typing in your code. Please make sure there aren’t any extra spaces before or after the code. As well as make sure no letters or numbers are missing...
What is the suggested cartridge or brand for a DubCharge?
For a variety of reasons, we are unable to endorse any particular brands; it is preferable for you to speak with your local retailer or distribution service. With that being said, we recommend usin...
What does the blinking white light mean?
When your DubCharge blinks white on the main button, this means the cartridge is too tight and will not work. To fix this, slightly unscrew the cartridge and then try again! When you over-tighten a...
What voltage settings are there?
Four power/voltage settings are available on a DubCharge battery, and they can be changed using the main button. To turn ON/OFF a DubCharge battery, click the main button 5 times and you will see...
Why does my DubCharge blink white?
Don't be alarmed if your DubCharge is not working as it should and has white lights blinking. This suggests that your cartridge may be threaded too tightly, in which case you should back it off a t...
Why isn’t my battery charging when plugged in?
If your DubCharge battery is not charging, we advise trying the following: Check the cable connection to make sure it is secure. Check inside both ports and ensure there isn’t any debris or damag...
